Shipping policy
Thank you for shopping with Dreamy Pajamas. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.
Free Worldwide Shipping
We proudly offer FREE shipping on all orders worldwide. No minimum purchase is required, and there are no hidden shipping fees at checkout.
Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery time:
- Worldwide: 7–10 business days
Please note that delivery estimates may vary depending on your location, customs clearance, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package throughout its journey.
Please allow up to 48 hours for tracking information to become available.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
Dreamy Pajamas is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost during transit, please contact our customer support team. We will work closely with the shipping carrier to investigate and provide an appropriate solution.
Customs & Import Duties
International orders may be subject to customs inspections or import regulations depending on your country. Any applicable taxes or import duties are the responsibility of the customer unless otherwise required by local law.
Damaged Packages
If your package arrives damaged, please contact us within a few days of delivery and include photos of the package and product. We'll review your case and arrange a replacement or refund when appropriate.
Contact Us
If you have any questions about shipping, please contact us:
Dreamy Pajamas
Website: dreamypajamas.shop
Address:
33 Queensdale Ave
East York, ON M4J 1Y1
Canada
Phone: (416) 642-1859
Email: support@dreamypajamas.shop
We're always happy to assist and aim to respond within 24 business hours.